at MGM Resorts International in Robinsonville, Mississippi, United States
As a Front Services Attendant you will welcome our guests, and by understanding their unique stories and needs, you will own the experience to create WOW moments and memories they will carry with them far beyond their stay with us.
PRINCIPAL DUTIES AND RESPONSIBILITIES:
+ Answer property questions and provide accurate information regarding rooms, restaurants, M life, casino events, promotions, and directions
+ Resolve guest complaints within the scope of authority, and notify the supervisor of all unusual events, missing items, or alleged theft
+ Open doors for guests entering and exiting the property
+ Load and unload baggage from guests’ vehicles
+ Transport luggage and escort guests to and from their assigned rooms and other areas of the property
+ Provide assistance, offer room orientation, etc.
+ Process tickets for guest items and/or assists with luggage
+ Process group baggage for arrivals and departures
+ Maintain control of and responsibility for the security of the luggage area/room
+ Perform other job-related duties as requested
MGM Resorts International is an Equal Opportunity Employer: Women/Minorities/Veterans/Individuals with Disabilities. In compliance with the Americans with Disabilities Act, MGM Resorts International will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.
MGM Resorts International believes in providing opportunity for every employee to grow, develop and succeed in a work environment where you can be your best. We encourage you to explore our job opportunities. If you are an individual with a disability and need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please contact our Corporate Diversity and Disability Outreach department at 1-844-247-0370 or email firstname.lastname@example.org
MGM Resorts International
Robinsonville, Mississippi 38664