at Applied Materials in Fort Smith, Arkansas, United States
Applied Materials is the leader in materials engineering solutions to produce virtually every new chip and advanced display in the world. Our expertise in modifying materials at atomic levels and on an industrial scale enables customers to transform possibilities into reality. Our innovations make possible™ the technology shaping the future. To achieve this, we employ some of the best, brightest, and most talented people in the world who work together as part of a winning team.
While virtually every nationality, culture, and background are currently represented within Applied Materials, we strive for a more robust Culture of Inclusion (COI) and diversity. Leveraging our COI vision helps drive innovation, build organizational capabilities, create equal opportunities for everyone, and achieve our company’s definition of Winning.
We are seeking a Business Management Operations Manager for Applied Global Services Product Group. This position will be remote and can be located anywhere in the US on the mainland.
+ Manage the order fulfillment process from forecast, manufacturing slot request, booking closure and shipment for multiple customers or regions.
+ Work in cross functional groups to translate customer configuration requirements into buildable systems within manufacturing business guidelines
+ Work with Product Line Managers or Product Managers and Engineering to determine and process Non-standard requests (NSRs) from customers
+ Communicate status and maintenance of commitments to customers, including source inspections
+ Primary interface with Manufacturing Project Managers. Coordinate communications of order shipment status & configuration changes between manufacturing and account teams
+ Escalate to Account Team management as needed to resolve booking or revenue issues
+ Prepare clean booking checklist (CBC) to ensure all booking requirements (e.g., purchase orders, spec demonstration approvals (SDA), clarification letters, etc.) are complete
+ Initiate customer requested inside lead-time change requests for approvals
+ Regarded as the technical expert in their particular field
+ Demonstrates in-depth and/or breadth of expertise in own discipline and broad knowledge of other disciplines within the function
+ Anticipates business and regulatory issues; recommends product, process or service improvements
+ Leads projects with notable risk and complexity; develops the strategy for project execution
+ Solves unique and complex problems with broad impact on the business; requires conceptual and innovative thinking to develop solutions
+ Impacts the direction and resource allocation for program, project or services; works within general functional policies and industry guidelines
+ Communicates complex ideas, anticipates potential objections and persuades others, often at senior levels, to adopt a different point of view
Years of Experience:
10 – 15 Years
Yes, 20% of the Time
Applied Materials is committed to diversity in its workforce including Equal Employment Opportunity for Minorities, Females, Protected Veterans and Individuals with Disabilities.
Applied Materials is the leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. Our expertise in modifying materials at atomic levels and on an industrial scale enables customers to transform possibilities into reality. At Applied Materials, our innovations make possible the technology shaping the future.