at General Parts, LLC in Bartlett, Tennessee, United States
POSITION SUMMARY: The Service Support Specialist assists in a variety of tasks within all departments of the branch.
ESSENTIAL FUNCTIONS: (Essential functions may include, but are not limited to, the functions listed below)
+ Assists dispatch with generating work orders, entering notes for billing, and entering new equipment information into the system.
+ Performs clerical duties such as scanning and filing documents and distributing daily mail.
+ Greets customers and visitors as they enter the building while assisting customers in tagging equipment for repairs.
+ Receives UPS shipments and ensures shipments are accurate and contain a bill of lading or invoice.
+ Places component parts on warehouse shelves or attaches them to the appropriate Service Work Order.
+ Follows safe work practices and accident prevention procedures.
+ Performs other duties as assigned by Branch Manager.
RESPONSIBILITIES OF THE POSITION:
+ Non-supervisory position.
+ Reports to the Branch Manager. ?
+ Makes decisions that affect other people, the financial resources, and/or the image and reputation of the organization.
+ High School diploma or its equivalent. ?
+ Two (2) years of education and/or experience in related area. ?
+ Excellent customer service, communication, and problem solving skills ?
+ Pass a pre-employment drug screen and criminal background check. ?
+ Highly safety conscious. ?
+ Excellent organizational skills, must be motivated, a self-started, and able to follow through on duties and assignments with minimal supervision
+ Normal office environment ?
+ Occasional light lifting of office equipment, supplies, and boxes ?
+ Frequent sitting with occasional walking and standing ?
+ Requires dexterity on use of fingers for the operation of computers and other office equipment
Street: 3144 Stage Post Drive, Suite 105
General Parts, LLC
Bartlett, Tennessee 38184