Lead, Content Development

at Humana in Rogers, Arkansas, United States

Job Description


The Lead, Content Development coordinates the development of advertising/marketing communications materials by creative design and creative writing services to effectively represent the products, services, brands and/or the organization to customers and prospects. The Lead, Content Development works on problems of diverse scope and complexity ranging from moderate to substantial.


The Lead, Content Development is responsible for the content development and creation to successfully respond to state RFA/RFI/RFPs. They lead the development process of complex Medicaid proposals sections from beginning to submission. Responsible to ensure our customer’s perspective is reflected through Humana’s strategic vision and capabilities to deliver a compelling and successful response. Leads development, compilation, editing, and submission of compliant, member focused, and technically accurate Medicaid proposals. Ensures 100% compliance with proposal requirements; 100% of proposals must be submitted by state provided deadline. Supports RFA/RFI/RFP response projects, while contributing to content that enhances response quality.

Must have demonstrated experience creating content for very large and complex bids and experience managing multiple proposals at a time is a plus. Willingness to work extended hours and assist team members in meeting deadlines as necessary. Proofreading skills, acute attention to detail, and ability to handle demanding, deadline-driven situations. Must be very dependable and possess exceptional customer service skills.

Required Qualifications

+ Bachelor’s degree or equivalent experience

+ 3+ years of Medicaid proposal writing experience

+ Able to work flexible hours and weekends

+ Strong skills for engaging and creating relationship with subject matter experts

+ Independent self-starter and extremely detail-oriented

+ Work well in a fast-paced team environment with an agile, iterative design process

+ Must be passionate about contributing to an organization focused on continuously improving consumer experiences

+ Some travel required

Preferred Qualifications

+ Master’s Degree

+ APMP certification

+ 5+ yrs of Medicaid proposal writing experience

+ Ability to write across multiple subject matters

Additional Information

This position is open to working remote

Scheduled Weekly Hours


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Job Posting: JC178120579

Posted On: Feb 19, 2021

Updated On: Oct 16, 2023

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