Shift Supervisor (Full-Time)

at AutoZone, Inc. in Shreveport, Louisiana, United States

Job Description

Position Summary

AutoZone’s Full-Time Shift Supervisors assist the Store Manager with leading company initiatives and ensuring maximum productivity, training high performing AutoZoners in a safe environment, driving sales, controlling expenses and shrink, and remaining compliant with company procedures in accordance to AutoZone’s expectation. Shift Supervisors exceeds customer’s expectation by delivering a WOW! Customer shopping experience on assigned shifts by Living the Pledge every day.

Position Responsibilities

+ Assists Store Manager with supervising, training and developing store personnel

+ Assumes responsibility for the store operation and commercial department in the Commercial Sales Manager and Store Manager’s absence, on assigned shifts

+ Assists with management of the Commercial and Hub Departments, (as applicable), to ensure commercial accounts and stores are serviced and deliveries are made as promised

+ Delegates and ensures store merchandising tasks are completed in a timely manner

+ Operates cash registers and follows established cash handling duties, including but not limited to deposits, petty cash and lane accountability

+ Ensures all company policies, and loss prevention procedures are followed

+ Utilizes ZNET to help customers locate merchandise or find suitable alternatives

+ Maintains a safe working environment while ensuring AutoZoners are implementing those practices including PPE (Personal Protective Equipment)

+ Monitors cash flow, inventory and security control

+ Maintains sales productivity, store appearance and merchandising standards

+ Conducts and reviews all opening and closing procedures

+ Manages emergency situations and conduct proper emergency procedures

+ Follows proper accident procedures

+ Provides feedback regarding AutoZoner performance to the store manager

+ Assists with monitoring and managing all activities related to Risk & Safety Management to maintain a safe work environment

+ Addresses customer concerns and resolves them with a goal of turning a complaint into a compliment

+ Processes returns and effectively manages inventory

+ Communicates AutoZoner issues and concerns to the Store Manager in a timely and confidential manner

+ Motivates AutoZoners to provide WOW! Customer Service, enhance productivity level and market products to enhance sales and profits

Position Requirements

+ High School diploma or equivalent

+ ASE Certified preferred

+ Demonstrates high level of integrity

+ Excellent communication and decision making skills

+ Ability to drive customer service

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Job Posting: JC177688421

Posted On: Feb 12, 2021

Updated On: Sep 26, 2023

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