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VA-4000: Veterinary Client Service Representative

Training Program

Credential(s) Offered

Industry certification, Employment, Measurable Skill Gain Leading to a Credential

Method of Delivery

Online, e-learning, or distance learning

When offered

Daytime Hours, Evening Hours, Weekends

Instructional Program (CIP)

Veterinary Office Management/Administration. 018202

Description

Veterinary Client Service Representatives primarily work with human customers but they may also be called upon to provide basic animal care. To best prepare students for these responsibilities, students are taught the basics of animal nutrition, bathing, wellness, breed identification, and animal restraint.


This program prepares graduates for employment at animal hospitals or clinics, humane societies, boarding kennels, pet grooming centers, or retail pet supply stores.


Students learn about the veterinary healthcare team, medical records, medical terminology, medical office procedures, administration, basic pharmacology, proper animal handling, Microsoft Office basics, and the principles behind providing excellent customer service. graduates of this program are eligible for a medical administration certification; The CMAA certification sponsored by the National Healthcareer Association (NHA).  While the CMAA certification is primarily purposed for traditional human medical office administration, it aligns to administration in an animal care environment as well. Plus, should a graduate wish to pursue a move into a human medical practice, the certification is still valid.

Details

Program Length (Weeks)

13

Hours

208

Entrance Requirements

High School Diploma or Equivalent

School

MedCerts

WIOA Approved Program

Yes

Training Location(s)

14143 Farmington Road, Livonia, Michigan

Local WIB

5005 - City of Little Rock

Name of Credential

Certified Medical Administrative Assistant (CMAA)

Type of financial aid offered or have access to

n/a

Refund Policy

The refund policy can be found by clicking the link below:

https://medcerts.com/student-policies

 

Is the proposed curriculum currently certified by an accrediting agency or similar national standardization program?

No

Is this proposed curriculum considered a nontraditional program of training services for women?

No

Is this proposed curriculum considered a nontraditional program of training services for men?

No

Cost Items

In-State Tuition

$4,000.00

Out-of-State/District Tuition

$4,000.00

Total In-State Program Cost

$4,000.00

Total Out-of-State Program Cost

$4,000.00

Demand Occupation(s)

43-1011.00First-Line Supervisors of Office and Administrative Support Workers
$0.00 per hour

Provider Status

Approved

Address

14143 Farmington Road, Livonia, Michigan 48145

Phone Number

(800) 734-1175

Web Address

https://medcerts.com/programs/healthcare/veterinary-client-service-representative

Last Updated

Sep 16, 2024

Created

May 30, 2023

Renewal

Aug 03, 2024

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