Market Manager Talent Acquisition - Human Resources - FT Day
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LITTLE ROCK, AR 72205
Market Manager Talent Acquisition – Human Resources – FT Days
Location: LITTLE ROCK, ARKANSAS, UNITED STATES
Requisition #: 2019-R0230934
Post Date: Aug 21, 2019
Position Type: Regular
Scheduled Hours per 2 week Pay Period: 80
Primary Location: AR > LITTLE ROCK > ST VINCENT INFIRMARY
This job is responsible for planning, managing and evaluating daily operations of the CHI St. Vincent (CHI ST. VINCENT) recruiting/employment team to facilitate execution of the full employment life cycle (sourcing, selection, due diligence, licensing/registration, appointment and on-boarding) and for ensuring that all work unit activities are conducted in a timely, cost-effective and efficient manner, meet stakeholder needs and are compliant with professional standards, internal policies/procedures and applicable accreditation/regulatory requirements.
An incumbent, in conjunction with the Market Director-Recruitment-HR Operations, develops and recommends short- and long-term talent acquisition tactics, alignment of all recruitment resources (internal team and agencies), and manages agency/vendor partnerships to provide timely and pro-active recruitment services to the organization. Work further involves partnering with CHI ST. VINCENT senior leadership to develop profile-specific sourcing tactics and effective approaches to attract, hire, on-board, and retain quality employees consistent with professional standards and the overall talent acquisition strategy of the organization.
Work also includes: 1) monitoring ongoing operations and adjusting priorities to meet changing conditions; 2) identifying/recommending/implementing process improvement initiatives/opportunities to enhance/streamline current procedures and ensure that gaps in current systems/practices are identified/addressed; 3) establishing and maintaining proper recordkeeping and reporting systems; 4) serving as conduit/liaison with various internal departments in coordinating/troubleshooting employment-related issues; 5) participating in budget administration activities; 6) consulting with CHI talent management teams to facilitate linkages to overall national goals, directives and initiatives; and 7) managing and evaluating the work of professional/support staff engaged in recruiting activities.
Work requires considerable knowledge of employment law as well as principles, practices and systems relating to the sourcing/recruiting of internal/external job applicants and the retention of current employees. Also requires knowledge of EEO/Affirmative Action plans and expertise in program development and evaluation methodologies.
The following section contains representative examples of job duties that might be performed in positions allocated to this job class. CHI St. Vincent is a dynamic organization, and the environment can be fluid. Roles and responsibilities may be altered to accommodate changing business conditions and objectives as well as to tap into the skills and experience of its employees. Accordingly, employees may be asked to perform duties that are outside the specific work that is listed. It is not required that any position perform all duties listed, so long as primary responsibilities are consistent with the work as described. Performance standards developed for incumbents allocated to this job class may also contain relevant job content information and are referenced hereto.
• Manages daily operations of assigned function to ensure that all activities are conducted in a timely and cost-effective manner and in compliance with organizational values, professional standards, internal policies/standards/procedures and/or applicable legal/regulatory requirements; oversees the resolution of daily administrative and operational issues, and monitors/troubleshoots service recovery and other escalated concerns, resolving within defined scope of responsibility; implements and enforces quality control/quality assurance and productivity standards; ensures that applicable standards, systems and procedures are understood and followed; monitors and audits data to ensure integrity and conformance with established standards relating to timeliness, and accuracy; prepares periodic productivity reports and program updates for review of higher-level authority.
• Participates in the development of, and implements, new/revised guidelines, procedures, processes and/or training materials in support of assigned function/work unit to facilitate regulatory compliance; ensures that employees understand and apply internal guidelines appropriately.
• Assesses the need for CHI ST. VINCENT representation at recruitment events, job fairs and other public events related to talent acquisition; supports and represents other CHI-affiliated entities as needed; develops community partnerships with schools offering healthcare-related courses of study.
Staff Supervision and Development:
• Plans, supervises and evaluates the work of assigned professional/support staff in accordance with established procedures; assists in identifying adequate staffing levels for appropriate coverage to meet budgetary and operational objectives; ensures that staff are qualified and properly trained to perform assigned job duties; interviews job candidates and makes employment and other personnel decisions in accordance with established guidelines; orients employees and holds regular staff meetings to keep employees appraised of all matters relevant to successful job performance; communicates performance standards, assesses competency and evaluates employee performance; counsels employees, providing constructive feedback and recognizing results achieved; participates in performance management activities and resolves technical issues referred by subordinates as beyond their scope of authority.
• Interprets, and monitors compliance with, applicable internal/external regulatory agreements, standards and requirements; keeps abreast of changing regulatory requirements/regulations, professional standards and competitive industry practices impacting assigned functions, as well as organizational initiatives/changes with potential to impact current operations; monitors impact on existing activities and identifies/implements effective response/solution while maintaining acceptable service levels and work quality.
• Monitors, on a continuous basis, customer satisfaction, staffing needs and operational effectiveness to facilitate optimal delivery of services; identifies trends/opportunities and provides recommendations to Director for new quality/performance improvement initiatives; implements new processes and ensures that performance improvement activities are conducted in a timely and effective manner; ensures that staff receive the necessary on-site training and consultation to enhance their understanding of quality/performance improvement initiatives.
Performs related duties as required.
Education/Work Experience Requirements
Bachelor’s degree in a related discipline and a minimum of three years of related leadership work experience that would demonstrate attainment of the requisite job knowledge/abilities; OR
Minimum of five years leadership experience in the discipline; OR
Master’s degree in a related discipline.
• Knowledge of the principles, practices and automated systems relating to employee recruitment and employm